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CW: Bringing open source to the education sector

Monday, July 16, 2007


As a journalist at Computerworld Australia:

Australian schools are subscribing to proprietary software - but the choice between proprietary and open source may have not been made on entirely equal ground, according to Kathryn Moyle, an Associate Professor who researches issues arising from integrating information and communication technologies into school education at the University of Canberra.

A self-proclaimed open source advocate for the education sector, Moyle has published a number of academic papers detailing the merits of open source from practical, pedagogical, sustainable, and political points of view.

Liz Tay speaks with Moyle, a former teacher who has also worked in the South Australian Department of Education and Children's Services, about the role of open source in the education sector, and how policy makers, teachers, students and parents might overcome what she calls the hegemony of proprietary software.

What sparked your interest in open source technologies?

My son. I was doing my PhD in between 1998 and 2002, and as part of the research that I was doing, I happened to come across the expected prices for the Microsoft licences for the school sector as a forward estimate, in the budget papers for the Victorian government. The amount of money surprised and shocked me.

I was talking to my son about it at the time, and he said, 'have you come across open source software?' and he kept pestering me about it. One thing led to another; I got interested, and actually included a section about open source software in my PhD thesis about digital technology policies in the school sector in Australia.

What role do you think open source technologies have in the education sector?

It has many roles. Basically, the backend of any IT infrastructure can run open source software; most schools that run a server off open source software can attest to the reliability of open source software at the backend.

But because I come at open source not from a technical point of view, but from an educator's point of view, I happen to think that when you're in school, you ought to learn how to use a range of software - we're not in the business in the school education sector of training people to use one piece of software.

Sure as eggs, the software that we train students to use in schools is not going to be the software that is either current or available to them once they leave school. For those students that don't have the money to be able to personally upgrade on a regular basis, proprietary software, I believe, is actually doing those students a disservice.

Should open source be introduced into schools as part of a broader range of software, or should it completely replace of proprietary software?

I'm not advocating a complete replacement, but I am advocating that it should be included into any teaching and learning that is about software. I think that proprietary software has a role. To suggest that we need to get rid of all proprietary software out of schools would be both politically impossible, and also unrealistic about what students are going to face.

I think there is a role for proprietary software, but I do think that we are doing our students a disservice if we don't expose them to learning about open source software; both in terms of its philosophical underpinnings and the communities of practice that sit behind the developing of open source software, but also from a straight user point of view that there are alternatives to proprietary software.

Should these alternatives be actively promoted at schools?

I'm not one that personally thinks that we need to promote open source software per se; I think that what we need to do is come at it from the point of view that there is a range of software out there, and understanding how it works and how it can be used is part of the challenge.

Obviously, open source software has a whole range of benefits that outweigh proprietary software in my mind, but as educators, we need to both be agnostic about the software we promote, and willing to teach the capabilities, benefits and risks of using open source software. Students will come to their own conclusions about which software they want to use for their own purposes.

What are some issues that open source adoption pose to policy makers?

A number of pieces of software -- particularly the Microsoft licenses -- have a lock-in to the education sector. In the school sector, the market is huge in the sense that there are two million odd students in the school sector in Australia. If we're looking at the licencing that the government school sector have, they feel, both in reality and in practice, that they can't pull out of those license agreements because the fall out - politically, as well as from parents, teachers and students -- would be too much to justify the pull out.

I used to work in South Australia with people looking at whole-of-government licence agreements. While I was in South Australia, the Democrats introduced into parliament a bill that suggested that open source software should be the default software unless a case could be made for purchasing a proprietary piece of software.

As a result of that being introduced into parliament, Microsoft had a lobby organisation, and it wrote to every politician in South Australia suggesting that this was not the way to go, and the world as we know it would fall apart if this approach to open source software was taken.

We need to be aware that the big proprietary software organisations, aren't big for no reason; they are politically savvy, and they are operational if their markets look like they are going to be challenged. I think that that's a hurdle for educators, particularly policy makers and politicians.

What other hurdles do open source technologies face before servicing the education sector?

Sometimes, parents and students are their own worst enemy; they feel that they need to be prepared for the world of work, which they believe to be a proprietary world. So they operate on the basis that they need to learn a piece of software.

I don't know if you've seen Office 2007; the interface is so different to Office 2000 that people are going to go berserk when they try to use it. People believe that things stay still and what they learn in school is going to hold them in stead when they go into the workforce -- which might be two, three, four years hence, or might be ten years hence if they go to university.

Often people will write into teaching documents that they have to learn a particular piece of software. We don't do that in home economics; we don't say you have to learn how to bake a cake with a particular brand of milk. What we're interested in is whether a student can bake a cake, or run a hundred metres, or whatever it is. We actually want to focus on what it is we want someone to learn -- to use a database, or to do a presentation - not PowerPoint, or Access, which are simply brand names.

What's currently being done to enable the adoption of open source in schools?

I wouldn't suggest that there is any overall grand strategy, but I think over time, the reality of open source software is eventually going to hit government school education -- if for no other reason, because of the cost.

People like me plug away, and there are a few champions around Australia who are keen to promote open source software in the education sector, but before any substantial changes are going to occur, there has to be leadership taken by policy makers, particularly within government departments, because they have the critical mass as well as the licence agreements that really need to be looked at carefully.

Unfortunately without having agencies that have control to bring about those changes, I'm afraid we're going to be tinkering around the edges a bit for the foreseeable future. That being said, it took one hundred years to get a national railway system in Australia, so getting open source software into schools might take us a little while as well.

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CW: How to maintain market pervasion - the SAP way

Monday, July 09, 2007


As a journalist at Computerworld Australia:

In a strategic move for dominance of the ERP (Enterprise Resource Planning) space, SAP has come up with a training program that it hopes will guarantee its market pervasion for years to come.

SAP's University Alliance Program (UAP) is a global endeavour aimed at integrating SAP software into undergraduate and postgraduate courses of study. Partner institutions are given access to SAP and its hosted solutions, vendor-provided course material, the occasional guest lecturer, and training courses for lecturers.

In return, SAP gains up to three thousand students every year from Australia alone, who each have hands-on SAP software experience as part of their business, accounting, information technology, or information systems degree.

Launched in Australia in 1997, the program currently boasts 12 local members, including: Queensland University of Technology; Victoria University; Macquarie University; the University of South Australia; and the University of Technology, Sydney (UTS).

According to John Lombard, SAP's Director of Consulting in Australia and New Zealand, the uptake of the program by partner institutions is a reflection of SAP's strength in the market. While SAP's course material hawks a predictably vendor-specific breadth of knowledge, Lombard expects this to benefit students going into the workforce, where he said SAP currently dominates about 70 percent of the ERP space.

"We see SAP as an industry standard now for ERP products," he said. "It's probably no different to when I was at uni; you learn a certain vendor's product, but if they have a large enough footprint, you've got a fairly good chance of finding a company that uses SAP."

But Bernhard Wieder, Associate Professor of Accounting Information Systems at UTS, has more of an agnostic view of the program.

"Our rationale really for using SAP solutions in our curriculum was primarily business educational reasons, not so much SAP software skills," Wieder said.

"Enterprise systems, irrespective of whether they are Oracle or SAP, are, to my mind, wonderful tools to teach students about integrated business processes," he said. "For example, we use them largely in accounting to show students how accounting works in an integrated system environment and really emphasize the practical nature of accounting."

Wieder cited results of informal graduate destination surveys he conducts regularly on his past students, that he said empirically proved that the SAP knowledge obtained through UTS's courses could also be transferred to other ERP systems.

"Interestingly, from a survey I did last year, I got quite a bit of feedback from students who say they work in an Oracle or PeopleSoft environment," he said. "They said they benefited a lot from what they have seen, because we try to emphasise the generic issues which are not that different in SAP and Oracle."

Still, about 20 percent of Wieder's students go on to complete extra-curricular bridging courses that provide them with vendor-specific SAP certifications. This is good news for SAP's Lombard, whose vision for the company encompasses not only education, but also new hires into SAP's consultancy division.

"We're always hiring," he said. "I'd love to get people with Oracle skills, and train them up in SAP too."

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